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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shirley Lietzau

March 4, 2026

5  out of  5
rating by Shirley Lietzau
"Very pleasant and helpful"
We responded:
"Hello Shirley, thank you so much for your kind words! We’re delighted to hear that you found our service pleasant and helpful. Jennifer takes great pride in helping our policyholders and enjoys reviewing home insurance with our customers. We look forward to assisting you again in the future! "
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Kamryn Sanford

February 13, 2026

5  out of  5
rating by Kamryn Sanford
"Very friendly and easy to work with!"
We responded:
"Kamryn, thank you so much for your kind words! We’re thrilled to hear you found us friendly and easy to work with. It was a pleasure assisting you, and we look forward to working with you again in the future!"
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George Yang

February 10, 2026

5  out of  5
rating by George Yang
"Kristina was very easy to work with. She assisted me in finalizing the process of my insurance in a quick and easy but understanding manner. Thanks, Kristina."
We responded:
"George, thank you so much for your 5-star review! We’re delighted to hear that Kristina was able to assist you quickly and clearly throughout your insurance process. She takes great pride in providing excellent service, and your feedback means a lot to both her and our team. We appreciate you taking the time to share your experience!"
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Tony M

February 6, 2026

5  out of  5
rating by Tony M
"Kristina was super profesional and cool work with. She was done assisting me with finalizing details and payment in under 5 minutes. Thanks, Kristina!"
We responded:
"Hi Tony, thank you so much for your kind words! I’m glad Kristina could assist you quickly and make the process smooth and easy for your auto insurance needs. We are so lucky to have her on our team. Please don’t hesitate to reach out if you need anything else in the future!"
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Mark Albright

January 19, 2026

5  out of  5
rating by Mark Albright
"Professional ,Listening to my questions, Price. Alijah thank you for all that you did. Fine work. 😀"
We responded:
"Mark, thank you for your 5-star compliment! We’re glad to hear that Alijah was able to listen carefully to your questions and provide quality insurance at a great price. We are so lucky to have her on our team! We truly appreciate your feedback and look forward to serving you again in the future."
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Chuck Murphy

January 7, 2026

5  out of  5
rating by Chuck Murphy
"Emily was both helpful & pleasant regarding questions about adding a storage condo to our home owners. She quickly called back with answers she wanted to verify."
We responded:
"Chuck, thank you so much for your kind words! We're delighted to hear that Emily was helpful and pleasant in assisting you with your questions about adding a storage condo to your home insurance. We strive to provide prompt and accurate information, and it’s great to know Emily was able to follow up quickly with the answers you needed. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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A Savage

January 5, 2026

5  out of  5
rating by A Savage
"Working with Kristina was easy and fast. Everyone at the office seems like they like their jobs which makes it a very good environment and a good experience."
We responded:
"Alijah, thank you so much for your 5-star review! We're thrilled to hear that working with Kristina was easy and efficient, and that you enjoyed the positive atmosphere in our office. We truly believe that a happy team makes for a great experience, and your feedback means a lot to us. We look forward to assisting you again in the future! "
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Pam LeBlanc

January 2, 2026

5  out of  5
rating by Pam LeBlanc
"Emily assisted me with updates to my policy. She was pleasant and efficient making the process seamless. We have used this agency many years for all our Auto/Home/Recreational insurance needs."
We responded:
"Pam, thank you so much for your kind words! We’re thrilled to hear that Emily provided you with pleasant and efficient service to make updating your policy seamless. We truly value your loyalty over the years and are grateful to be your trusted agency for all your Auto, Home, and Recreational insurance needs. Please don’t hesitate to reach out if you need any further assistance!"
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Jerry Basney

December 15, 2025

5  out of  5
rating by Jerry Basney
"Call Amanda with a HOA insurance request and she was helpful and handled the request in no time at all. Really was prompt and efficient. Completely satisfied with her response. Could not ask for more."
We responded:
"Jerry, thank you so much for your kind words! I'm glad Amanda was able to assist you promptly and efficiently with your HOA insurance request. It’s always our goal to provide excellent service, and I’m happy to hear you were completely satisfied. Please don’t hesitate to reach out if you need anything else in the future!"
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Amy Willert

December 12, 2025

5  out of  5
rating by Amy Willert
"Kudos to Jennifer J. She did an amazing job of getting a home insurance policy together for me that actually gave me better coverage at a lower premium. Plus I love that I can pay monthly without an extra fee attached to it. Thank you for great service!"
We responded:
"Amy, thank you so much for your 5-star review! We’re thrilled to hear that Jennifer was able to find you better coverage on your insurance at a lower premium and that you’re happy with the convenient monthly payment option. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service. If you ever need anything else, don’t hesitate to reach out!"
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Joe Belland

December 12, 2025

5  out of  5
rating by Joe Belland
"Jennifer Jay did an outstanding job for us, saving my fiancé more than $2,000 a year by bundling home and auto insurance and adding better and more coverage. Jennifer did the hard work of asking the right questions and digging deep! What a pleasant Christmas surprise!! Thank you Jennifer; thank you RJ! 5 stars!!!"
We responded:
"Joe, thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Jennifer was able to help you save money while providing better coverage on your insurance—it’s always our goal to find the best solutions for our policyholders. Wishing you and your fiancé a wonderful holiday season and all the best moving forward!"
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Denise Walsh

December 4, 2025

5  out of  5
rating by Denise Walsh
"I needed renters insurance. John made sure all party's were on the policy and that my renters management received the copies"
We responded:
"Denise, thank you for your kind review! I’m glad John was able to help ensure all parties were included on your renter's insurance policy and made the process easy for you. If you ever need anything else or have any questions, please give us a call. "
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Jeffrey Vargovich

December 2, 2025

5  out of  5
rating by Jeffrey Vargovich
"👍 Definitely helping me save money 💰"
We responded:
"Jeffrey, thank you for your 5-star compliment. We are pleased to know that Kristina was able to help you and help you save money! If there’s anything else we can do to assist you, please don’t hesitate to reach out."
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Hans Niska

December 2, 2025

5  out of  5
rating by Hans Niska
"RJ and his team are amazing and go above and beyond."
We responded:
"Hans, thank you so much for your kind words! I and the entire team truly appreciate your recognition and are committed to going above and beyond for our policyholders. We're thrilled to hear about your great experience and look forward to continuing to help you!"
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Pj Lombard

December 1, 2025

5  out of  5
rating by Pj Lombard
"John from the team helped me out greatly setting up my car insurance and they had great communication with me every step of the way"
We responded:
"Paul, thank you for your feedback. We are pleased to hear that John was able to assist you thoroughly with setting up your car insurance and maintained clear communication throughout the process. Your satisfaction is our priority, and we appreciate your trust in our team. Let us know if you need anything else!"
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mel wynn

December 1, 2025

5  out of  5
rating by mel wynn
"Always friendly and responsive!"
We responded:
"Thank you so much for your kind words, Mel! We're delighted to hear that you find our team friendly and responsive. We look forward to continuing to provide you with excellent service!"
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libby massa

November 14, 2025

5  out of  5
rating by libby massa
"Kris was a dream to work with, she was kind, validating, and celebrated the money savings right along with me. She’s great and I have her contact info saved to my phone. I feel comfortable reaching out to her with questions or concerns."
We responded:
"Hi Libby, thank you for your kind words! We are thrilled to hear that Kris was able to support you through the insurance process and celebrate those savings together! We are so proud to have her on our team. Please don’t hesitate to reach out anytime—you’re always welcome to contact us with any questions or concerns."
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anna debbins

November 3, 2025

5  out of  5
rating by anna debbins
"I was looking to switch insurance companies and I decided to go with this Branch because Alijah. She was extremely helpful and followed up with a soft approach to gain my business. In addition to that everyone else who has answered the phone or replied to my emails have always been kind and responsive. Thanks yall"
We responded:
"Anna, thank you so much for your review and for choosing our office! We're thrilled to hear that Alijah provided you with helpful and thoughtful service. It's wonderful to know that our team has been responsive and courteous throughout your experience. We truly appreciate your business and look forward to continuing to support your insurance needs. Thanks again for your feedback and kind words!"
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Danielle Warner

October 27, 2025

5  out of  5
rating by Danielle Warner
"I have no problems when I need to call with any questions they are all knowledgeable and willing to help. They have even went out of their way to find an answer when not sure Thank you for the years of service you have provided us"
We responded:
"Danielle, thank you so much for your kind words and continued trust in our team! We’re delighted to hear that our staff has been knowledgeable and helpful whenever you’ve reached out. Going the extra mile to find answers is something we truly value, and we’re grateful for the opportunity to serve you over the years. We look forward to continuing to support you in the future!"
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Rye Gaustad

October 22, 2025

5  out of  5
rating by Rye Gaustad
"Jennifer was Professional and has Excellent customer service skills! I had a difficult situation with my policy coverage and she immediately responded and resolved the issue. I’m grateful!"
We responded:
"Rychel thank you so much for your kind words! We’re thrilled to hear that Jennifer was able to provide excellent customer service and promptly resolve your policy coverage issue. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to reach out!"
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Whadeyko MISSITE-

October 10, 2025

5  out of  5
rating by Whadeyko MISSITE-
"This Office has one of the best Rate around Twins Cities. The Management and Customer Support have a Core Values that meet my Expectations"
We responded:
"It is such an honor to have you with our agency. I am glad we are able to fulfil your insurance needs and meet your expectations. We take great pride in our customer support. Please reach out if there's anything else we can do for you- my team is always here with answers. Thank you for leaving this 5-star review for us!"
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William Peters

September 22, 2025

5  out of  5
rating by William Peters
"RJ is very helpful and knowledgeable. He has an AWESOME staff. I especially Love Alijah Goetting. She is always willing to go out of her way to help me. Thank you for all you do."
We responded:
"Bill, we are so appreciative to have such wonderful people like you and Cynthia with our office. I am so lucky to have the staff that I do, and I am glad that Alijah has been such a help with all of your insurance needs! We look forward to continuing to protect your needs! "
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Dennis Gubbi

September 22, 2025

5  out of  5
rating by Dennis Gubbi
"Kristina was super helpful from start to finish. She guided me through all my realistic options and helped me get an amazing deal. Definitely would work with her again."
We responded:
"Hello Dennis, thank you for your kind words and 5-star review! I am so glad to hear that Kristina was able to fulfill your needs and help you feel comfortable with your renter's insurance policy! Please reach out if you need anything else! "
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Dave Baumann

August 12, 2025

5  out of  5
rating by Dave Baumann
"The RJ Bergstom Agency handles my insurance needs for multiple rental properties I own. RJ and his team have been very responsive and knowledgeable with any questions or claim issues that have come up. It comforting to know that the Bergstrom Agency has your back and it's always available to assist. I would recommend them highly for any insurance needs."
We responded:
"Dave, it is such an honor to have your business with our agency. I am glad we fulfil your insurance needs for your rental properties. Please reach out if there's anything else we can do for you- my team is always here with answers. Thank you for leaving this 5-star review for us, have a great week!"
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Kelley Osowski

July 15, 2025

5  out of  5
rating by Kelley Osowski
"My family has used RJ Bergstrom State Farm for years. Due to insurance increases nationwide, RJ spent time with me helping me figure out homeowners' insurance options for my mother. RJ sincerely cares about finding the best options for his clients. I appreciate their prompt response and their ability to explain various coverage options to me."
We responded:
"Thank you Kelley, we appreciate you taking the time to write this!"