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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kari Kramer

April 17, 2025

5  out of  5
rating by Kari Kramer
"Ella was very helpful and professional!"
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autumn marie

April 17, 2025

5  out of  5
rating by autumn marie
"Jennifer was very knowledgeable about insurance and helped me get renters insurance."
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Peter Moenkhaus

April 4, 2025

5  out of  5
rating by Peter Moenkhaus
"John S. was certainly a help. You can tell that he is a family man and that he applies the love and care he has for his own family as fuel towards helping others. Having someone who walks the walk being your guide gives you that extra assurance that they are looking out for your well being, your future, and your families future."
We responded:
"Peter, your compliment of John is recognized and thank you for leaving a 5-star review for him. We are proud to have such a strong family-oriented member on our team. Your family's future is in great hands! "
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Sarah Fredrickson

April 2, 2025

5  out of  5
rating by Sarah Fredrickson
"They are very friendly and personable. Always helpful with making changes."
We responded:
"Hi Sarah Frederickson! Glad Amanda was able to take care of your replacement vehicle while helping you with your towing reimbursement. Having the Emergency Roadside Assistance coverage on your auto policy can really come in handy! Thank you for your time and appreciate your 5-star review! "
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Darrell Tukua

March 31, 2025

5  out of  5
rating by Darrell Tukua
"R J Bergstrom is an outstanding State Farm Insurance agent. Always very responsive. RJ and his team members are professional, knowledgeable and talented. Our hail storm claim several years ago was handled in an excellent fashion."
We responded:
"Darrell Tukua, I'm glad I could be there for you during that homeowners claim! A lot goes into these claims, and a trusted agent is very important. Thank you for your review, and for putting your loyalty and trust into my agency! We are here for your auto and home insurance!"
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Greg Durand

March 29, 2025

5  out of  5
rating by Greg Durand
"We’ve been with RJ and his group for over 40 years and State Farm even longer. Currently we have our Homeowners and 3 vehicles listed with them. They have always been responsive and helpful with any issues we may have had over the years."
We responded:
"Thank you for taking the time, Greg. Being there for you and Colleen is a privilege we appreciate. "
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Larry Hudy

March 27, 2025

5  out of  5
rating by Larry Hudy
"Jennifer went above & beyond to help Lucia & me regarding our claim due to water damage in our laundry room. Without her help we were unable to forward materials & pictures. She also stopped everything during my 2nd visit to help me with our claim so that she could forward you the materials & pics. She is keeper!!"
We responded:
"Happy Friday, Larry Hudy! Thank you for taking the time to leave a kind review for our office and especially for Jennifer. Jennifer delivers and is thorough with what she does for our many families. I am glad she was here to further your Homeowners claim, please don't hesitate to reach out with any questions about your Homeowners policy!"
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Jill Hutchinson

March 26, 2025

5  out of  5
rating by Jill Hutchinson
"Love this office and the agent we work with is great very proactive and watches out for our best interests. Let;s us know when they have ways to give us the best coverage we need at the best rates. We carry both homeowners insurance and car insurance. RJ always checks in with us to review our insurance it least once a year to make sure we are getting the coverage services that benefit us the best. If we have questions that come up we can call and talk with someone right away and get the answers we need. I would highly recommend this office and the staff that takes care of us."
We responded:
"Jill, I'm pleased to hear you had a satisfying experience with our agency! We will always be here to support and protect you! - RJ"
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todd havisto

March 26, 2025

5  out of  5
rating by todd havisto
"They are absolutely wonderful Jennifer is Simply Amazing and goes out of the way to help me all the time RJ runs a tight ship and he's been the most wonderful agent anybody could ever hope for and the entire staff there has been so helpful all the time as I'm calling in all the time with problems because I have so much stuff insured with State Farm I don't think it would all work if I didn't have such a wonderful agent with such an incredible staff I've had nothing but incredible experiences with everybody that works there and RJ's always willing to fight for things for you and have your best interest in mind"
We responded:
"We’re thankful for your feedback, Todd! It's always a pleasure working with you and we're honored to have the Havisto family with us. Jennifer has done amazing work for our families; you are in great care! Let us know if there's anything more we can do for your auto and homeowner policies!"
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Cary Charlson

March 25, 2025

5  out of  5
rating by Cary Charlson
"R J's team is fantastic. They were extremely helpful and knowledgeable on all our insurance coverages-home-auto-umbrella and even our life insurance. Thanks for helping my wife and I through the maze you call insurance! It is no longer as complex as I thought it was!"
We responded:
"Thank you Cary, if we could showcase the type of policyholder we want to help, and the families we want to support, it would be your and Cindy's. Your contributions to the community, the schools and sports, is inspiring. We appreciate being there for the questions, situations and problems we can answer and solve. Thank you for taking the time, R J "
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Julie Golyer

March 25, 2025

5  out of  5
rating by Julie Golyer
"They treat you like family and go above and beyond to help you with everything 💯 ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with the best service! If there is anything else we can do for your insurance needs, just let us know!"
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Marlys Halverson

March 25, 2025

5  out of  5
rating by Marlys Halverson
"Every time I call i am always greeted with respect. Everyone is well trained and knowledgeable. RJ is the best agent around."
We responded:
"Thanks you Marlys, this made my day! This is very sweet of you. I appreciate you taking the time to leave such a wonderful review!-RJ"
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bosquez gal

March 18, 2025

5  out of  5
rating by bosquez gal
"RJ is a proactive professional who anticipates our upcoming changes in life and has helped us several times to secure future financial planning. He is like able and easy to work with."
We responded:
"Thank you for your compliment, I appreciate your kind words! I've served thousands of families throughout my time and the reason I do it is to help protect and secure their futures. Thank you for trusting in me for future financial planning!"
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Julie

March 17, 2025

5  out of  5
rating by Julie
"Great to work with and very responsive!"
We responded:
"We’re honored by your positive feedback! I am glad you enjoyed your time with Amanda while she insured your motorcycle, have fun!"
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Rob Steffenson

March 7, 2025

5  out of  5
rating by Rob Steffenson
"After talking with Kristina, we were able to figure out a way to drop my premium much closer to last year's premium for homeowners coverage. Also she figured a way to transfer certain possessions to my into my personal articles policy so that there wouldn't be a deductible if they were lost. She sure knows how to make customers much happier."
We responded:
"Thank you, Rob! I'm glad Kristina was able to take care of your needs while saving money. We are all about keeping our families happy and satisfied. Have a great weekend!"
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Christopher Bratvold

February 19, 2025

5  out of  5
rating by Christopher Bratvold
"Great people and great service, very helpful with getting a good rate and helpful with administrative details. Thank you State Farm"
We responded:
"I greatly appreciate you taking the time to leave our agency a compliment. We love seeing how much money we can save you, don't hesitate to reach out about other needs!"
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Carol Murphy

January 28, 2025

5  out of  5
rating by Carol Murphy
"Very efficient and easy to work with.Kristine helped us in a very timely manner and took care of our request"
We responded:
"Carol, thank you for your compliment and taking the time to leave our agency a review. Kristina commits and does her best for the families we insure; I am glad you had a positive experience with her. Congrats on your Defensive Driving Discount, this is a 10% discount that stays good for 3 years. Happy driving!"
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Todd Flowerday

January 21, 2025

5  out of  5
rating by Todd Flowerday
"Kristina was super helpful in getting our new car insured. We have always liked and appreciated RJ's office and his staff. Kristina was professional, knowledgeable, and we would work with her anytime."
We responded:
"Thank you for leaving our office a 5-star review, Todd! I am glad to hear you, and Anita, enjoyed your time at the office with Kristina. We're glad we can be there for you and look forward to continuing to look out for you! "
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Mara Senweh

January 10, 2025

5  out of  5
rating by Mara Senweh
"Very nice, patience and humor I love everything about her. But I forget her name please give her my flower 🌺 keep up the good. From Mara"
We responded:
"Thank you for your 5-star review! Kristina was more than happy to assist you with your insurance needs and had a great time working with you as well! Feel free to reach out to us with anything additional we can take care of for you!"
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B. Murray

December 28, 2024

5  out of  5
rating by B. Murray
"Jennifer was great! She helped me get my renters policy quickly and was wonderful to work with!"
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Steve Olson

December 19, 2024

5  out of  5
rating by Steve Olson
"Every time I call this agency I get exactly what I need. The service here is outstanding!"
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B Lee

December 11, 2024

1  out of  5
rating by B Lee
"State farm and RJ Bergstrom refuse to install a OEM “Original Epuipment Manufacturer” Windshield in my 1 year old Honda with 11000 miles on it! Unless I wanted to pay the difference out of pocket for the tune of $250.00..He is telling me the only difference in the glass is the Honda marking on the glass! Well Honda Requires OEM Glass in Some Cases For many years, those in the auto industry were tight-lipped regarding the safety of OEM glass versus aftermarket glass. However, the advent of Advanced Driver Assistance Systems has resulted in big shift. Many automakers are now requiring or recommending that windshields with cameras or sensors located on them be replaced with OEM glass when broken. One prominent example is Honda. "While non-OEM parts may look the same and fit in the same physical space on the vehicle, their use may present unforeseen circumstances causing the driver assist or other safety systems to operate abnormally or not at all," according to a statement by Honda. Again the vehicle is 1 year old with just over 10000 miles on it ! Thanks State Farm for another great claims experience!"
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Jeremy Berens

November 27, 2024

5  out of  5
rating by Jeremy Berens
"Working with Kristina Yang was a total delight. Her top-notch professionalism was as bright as her sunny personality. She was all in for delivering an exceptional customer experience. Hats off to Kristina for providing a wonderful experience!"
We responded:
"Thank you for leaving a review for our State Farm office! We’re thrilled to know you had a positive experience with Kristina; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kristi Ewing

November 27, 2024

5  out of  5
rating by Kristi Ewing
"Have been with this office for about 4 years now and have had great experiences. Amanda Graves has been my agent and she is very patient and knowledgeable. She has made everything so easy for us!"
We responded:
"Amanda has been a great asset to our team, and we are proud to have her! Please reach out to us for anything else we can assist with; we appreciate your business!"
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Steve Graves

November 25, 2024

5  out of  5
rating by Steve Graves
"R J and his team have been taking great care of my insurance needs for a long time and they have always done a great job. I will continue to recommend him/them."
We responded:
"Thank you for your review, Steve. We are honored to be the ones protecting your family and look forward to many more years with you! "